Quality is an essential term in the care world, and the services care providers offer should prioritise quality and never compromise it. Cutting corners and choosing to do things the quick or most profitable way instead of the right way can mean that seniors are not getting the high level of care they need, leading to a decline in mental and physical well-being, as well as presenting safety risks. In this blog, we have explored why quality is crucial, how poor-quality care can impact clients, and how Beloved Homecare prioritises quality.
The Impact of Poor Quality Care
If a care provider is not giving high-quality care, it can have several impacts on the client, their families and the business:
Risking Health and Safety
Poor quality care can increase the risk of health and safety hazards. Factors such as missing medication, unsuitable care plans, inadequate monitoring, poor supervision, and reduced levels of hygiene can all play a role in the decline of health and safety in elderly clients. Not only can this decrease well-being and quality of life, but potentially lead to more doctors and hospital visits, all of which home care is designed to help with, not hinder.
Emotional Effects
When home care is not to a good standard, it doesn’t just affect physical well-being it can also take an emotional toll. Home care requires a huge amount of trust between the client, carer and the client’s family, so when the care quality is lacking, it can be a devastating revelation and breach of trust. This emotional toll may impact the trust that seniors and their families have when looking for alternative care options, making the care process much more difficult and anxiety-ridden than it needs to be.
Unfamiliar Faces
Consistency is a key part of good quality home care; it allows for trusting relationships to form and a routine to build. High staff turnover can also impact the quality of care, as it means seniors do not see familiar faces and cannot form these meaningful relationships that are so important to the success of home care. Home care should be as smooth and easy as possible for seniors, but by having to continuously adjust to new carers and routines, it becomes more stressful and confusing.
How Beloved Homecare Prioritises Quality
Here at Beloved Homecare, we understand just how important quality home care is, and we strive to ensure we’re constantly providing outstanding home care in South Manchester. We have had Outstanding ratings from the Quality Care Commission in 2018 and 2020 as proof of our fantastic services.
Training and Checks
Staff is the backbone of a business, and it’s no different at Beloved Homecare. The staff we recruit are trained to a high-quality standard and we perform DBS checks for the safety of our clients. Training and checks are essential, but we also look at other aspects. We want our staff to uphold our caring, compassionate, professional and dedicated values so that our clients can receive the best care that fully meets their physical, mental and emotional needs.
Person-Centered Approach
Beloved Homecare takes a person-centred approach to care. We want all of our clients to understand that they aren’t just numbers in a spreadsheet; they’re individual people with their own minds and autonomy. By taking the time to learn about our clients, from their medical history and practical care requirements to their likes, dislikes and preferences, we can learn about them and adapt care plans to ensure they are tailored to the individual. This is a vital aspect of providing high-quality care, as it shows clients they are valued as individuals and that their independence is respected.
Our Personal Care Experiences
Having had poor care experiences with our own family members drives us to be a high-quality care provider that supports our clients and their families. When seniors begin struggling to live alone and require care, it can also be hard on families. Here at Beloved Homecare, we provide the highest quality care we can so we don’t add to an already difficult situation. We’re here to reduce stress as much as possible, not add to it.
Contact Our Team Team Today
So, if you’re looking for highly rated care providers in South Manchester, look no further than Beloved Homecare.
We’ll provide outstanding home care in South Manchester whether you come to us for end-of-life care, dementia care, 24-hour care, household care or personal care. You can learn more about all our services and company on our website, where you will also find our contact information should you wish to speak with our team.