The extra measures we have put into place to address this crisis To help ensure that our clients do not get sick as a result of COVID 19 we have implemented several policies and rules to protect them.
1. Hand hygiene
Before and after a client visit
Carers are required to wash their hands thoroughly with soap & hot water before attending a client visit and after finishing with the client. Carers are provided with their own towel.
2. Supply the right equipment
Equipment
We are continuing to supply the carers with gloves, aprons, hand-sanitizer, and masks.
2. Supply the right equipment
Equipment
We are continuing to supply the carers with gloves, aprons, hand-sanitizer, and masks.
3. Access to thermometers
Checking your temperature regularly
We have infrared thermometers for anybody wishing to check their temperature.
4.Consistent communication
Communication between management and carers
We have increased our line of communication between our office management team and our carers. Our management team are now in the field delivering essentials to our carer outside the client’s house.
5. Shopping
Getting our clients their everyday essentials
Shopping – household essentials, food, and drink will now be picked up by our carers from the local supermarket.
6. Regular updates
Keeping the family informed
Regular updates will be sent to family members to ensure they understand what care is being delivered and to gain insight into the client’s mental health.
7. Encourage our staff to follow government guidelines
Government guidelines
We are encouraging staff to follow all government and health expert guidelines. This includes keeping 2 metres away from others when out in public, washing your hands regularly, and covering your mouth when coughing.
Simply the best care company I have been with great management and staff – they treat you as a person not a ‘package’.
Getting in touch
If you would like to talk to us about obtaining care for a loved one in the Trafford borough feel free to give us a ring on 0161 711 0750 for a telephone assessment.
The government guidelines in regards to COVID-19 can be found on the NHS website.