Lots of people are losing faith in the adult social care system as it’s been reported that millions of hours of home care aren’t being delivered to people who need it. In some circumstances, councils are shortening care visits due to staffing problems and clients’ care needs simply aren’t being met. It has even been reported that one care agency has formally logged care that hasn’t been provided, putting clients at serious risk of avoidable harm. This recent news story has tainted the public’s perception of all home care companies and caused many to question whether home care is the best option available for their loved ones.
The news about home carers cheating the system and not staying with clients for the whole of the allocated visit time is understandably concerning for people who are considering home care services. At Beloved Homecare, we want to make it known that not all home care agencies are the same. Some private agencies are still committed to providing the highest quality of care and you shouldn’t let the actions of one company impact your view of home care as a whole.
The Importance of Home Care Visits
With decades of experience providing care and support to elderly, convalescing and disabled clients in the community, we know first-hand how much of a positive impact quality home care services can have. We also know how detrimental reduced visits can be and we have seen how poor care from untrustworthy care agencies can influence health, safety and quality of life.
Quick and careless visits from home carers can result in malnutrition and hydration issues, not to mention social isolation. There is an increased risk of physical and mental health issues, and it’s more likely that a client will need to be admitted to the hospital. Reduced visits can make clients feel frustrated, rushed and not important too, and any desired outcomes from care visits won’t be achieved which can cause unnecessary worry for family members.
This standard of care is simply unacceptable and it’s not something that we stand for at Beloved Homecare. We passionately believe that everyone has a right to receive good quality, person-centred care. Bespoke care plans should always be carefully followed by home care teams, ensuring medications aren’t missed and care needs aren’t being overlooked.
Why you Can Trust Beloved Homecare
When arranging home care services for a loved one, you can ask your local council to organise care services on your behalf or you can choose your own care agency. We would advise that you do some research and find a home care agency that you can rely on to provide the standard of care your loved one deserves. If you’re comparing care agencies in Manchester, here are a few reasons why you can trust Beloved Homecare.
Careful Recruitment
Beloved Homecare is a family-run business and we have a diligent recruitment process. We receive hundreds of job applications from people wanting to join our team, as we are known for taking good care of our employees, yet we take on very few new carers. We only select the best and most qualified candidates to join our team, so you can rest assured that only compassionate and caring people will be looking after your loved one.
As well as our carefully selected team of home carers, our values and culture make us stand out from the crowd. Our team is very supportive of one another and all new carers receive comprehensive training. We also have an accessible management team, so both home carers and clients can contact them whenever required.
Real-Time Systems
All of our home carers use an efficient care management system when conducting home visits. The PASS System is designed to provide full transparency and it enables our management team to monitor in real-time when carers arrive and leave each home visit. We can also check any visit notes to gain a better understanding of the wellbeing of our clients.
Not only can this system be viewed internally, but a client’s designated family and friends can also access the PASS monitoring system. Being able to view details of each and every home visit can provide peace of mind, and prevent concerns regarding the quality of care being provided. We will happily show you examples of how this system works.
Several Awards
It’s always beneficial to check the rating provided by the Care Quality Commission when you’re arranging care services and at Beloved Homecare, we have received an ‘Outstanding’ rating. The CQC is an independent regulator and their inspections provide you with useful insight into the five key areas of a home care service.
In addition to our Outstanding CQC rating, we have received several awards over the years. We are currently listed as one of the Top 3 Home Care Services in Manchester on the Three Best Rated website too. These additional awards and recognitions can help to put your mind at ease that your loved one will be taken care of by our team.
Affordable Private Care
As mentioned above, you don’t have to use a care agency commissioned by your local council and you can choose a care provider based on your own research. If your loved one qualifies for financial support with the cost of home care services, you can still choose your own care provider and you never have to use a provider that’s chosen for you.
At Beloved Homecare, we try to keep the cost of home care services as affordable as possible. We are the least expensive of all private providers and we operate as an efficient team, enabling us to keep our costs low. So, you won’t have to compromise on the quality of care if you’re concerned about being able to afford home care services.
Find out More About Home Care Services
We understand the concerns people have about working with home care agencies at the moment, but we can assure you that when you choose the right care provider, you don’t need to worry about reduced visits. If you would like to speak to our team at Beloved Homecare about any concerns you have about home care services in more detail, don’t hesitate to contact us. We will be happy to discuss things with you in more detail.
Whenever you’re looking for a care agency in Manchester that you can trust, you will be in the very best hands with our team at Beloved Homecare.